Serving Community Needs

HATS Safeguarding Commitment

At HATS, we are dedicated to safeguarding and promoting the welfare of vulnerable adults, children, and young people. We believe that every person we support has the right to feel safe, respected, and protected from all forms of harm, abuse, neglect, and exploitation.

Our Commitment

  • We take a zero‑tolerance approach to abuse and prioritise the safety and wellbeing of those in our care.

  • We follow all statutory safeguarding responsibilities, including the Care Act 2014, the Children Act 1989/2004, and national safeguarding guidance.

  • We ensure all staff receive regular safeguarding training and understand their duty to recognise, report, and respond to concerns promptly.

  • We maintain robust safeguarding policies and procedures that promote a culture of vigilance and accountability.

  • We use safer recruitment practices to ensure staff and volunteers are suitable to work with vulnerable adults and children.

  • We work in partnership with local authorities, safeguarding boards, health professionals, and other agencies to protect those at risk.

  • We empower individuals, respecting their dignity, rights, and choices, and ensuring their voice is central to all safeguarding decisions.

Our Safeguarding Lead

HATS appoints Designated Safeguarding Leads who are responsible for overseeing safeguarding practice, ensuring compliance, and supporting staff with concerns or disclosures.

Our Promise

Safeguarding is everyone’s responsibility. At HATS, we remain committed to creating safe, supportive environments where vulnerable adults and children are protected, valued, and able to thrive.

Who we work with

Interested in joining the HATS team?

Are you passionate about people? Do you enjoy helping and caring for others? Then get in touch with us today – we’d love to hear from you and see if you have what it takes to join our team. As one of the UK’s fastest growing independent Patient Healthcare and Passenger Transport providers, we are always looking for passionate and skilled individuals to join our dedicated teams of Paramedics, Technicians, Drivers, Passenger Care Assistants and Customer Service Assistants.

Accreditations