Serving Community Needs

Our values are fundamental to how HATS operates

They underpin everything that we strive to deliver for our customers, patients, passengers and colleagues.

HATS Values

At HATS we believe that everything we do, from how we run and operate our business, provide and deliver our services, support our customers, patients and passengers – right down to how we train all of our colleagues should be borne out of and delivered through our company values.

AT HATS we have 4 values, that are simple but clear and are central to everything we do, they are:

Helpful – Welcoming everyone by being open and approachable, whilst ensuring their experience is positive and safe.

Adaptable – Being proactive and responsive, ensuring that everyone’s needs are met – conscious
that we operate in an ever changing environment

Teamwork – Recognising that providing services which people can depend on, requires teamwork across all departments, with our service users and externally with our partners

Sustainable – Proactively supporting the NHS and Local Governments’ carbon reduction initiatives: lessening our impact on the environment and the natural resources we all share.

Who we work with

Interested in joining the HATS team?

Are you passionate about people? Do you enjoy helping and caring for others? Then get in touch with us today – we’d love to hear from you and see if you have what it takes to join our team. As one of the UK’s fastest growing independent Patient Healthcare and Passenger Transport providers, we are always looking for passionate and skilled individuals to join our dedicated teams of Paramedics, Technicians, Drivers, Passenger Care Assistants and Customer Service Assistants.