Serving Community Needs

At HATS we pride ourselves on serving the local community.

Many of our colleagues live, work and play locally and their neighbours depend on us, when they need support the most.

HATS is strongly committed to helping to make people’s lives that bit easier when they need our help and support.

Our Services

The HATS Group is the UK’s leading private provider of Patient Transport, Mental Health, Home to Schools for children with Special Educational Needs and Disabilities (SEND) Transport Services and Private Passenger Hire Services, with an enviable reputation for professionalism and service excellence.

Expertly trained staff and caring teams, successfully deliver high quality, passenger focused transport solutions and with a fleet of over 800 vehicles The HATS Group supports the NHS, CCGS, Mental Health Trusts, Local Authorities and a range of other Public Sector bodies and Private Medical Institutions.

Patient Transport Services

At HATS we provide and have been providing Non-Emergency Patient Transport Service (NEPTS) for more than fifteen years and have been registered with the Care Quality Commission since 2011. We deliver NEPTS at a number of London, South East and North West England based NHS Trusts, CCGs, Mental Health Trusts and independent medical organisations.

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Home to School Transport Services

HATS provides mainstream and Special Educational Needs and Disabilities (SEND) home to school transport services to 30 local authorities and shires. Operating from eight strategically placed depots and offices, we are able to provide total coverage across London and the Home Counties.

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Mental Health Services

HATS provides reliable, safe, effective and if required secure transportation of patients presenting with a broad range of Medical, Physical, Behavioural and Mental Health conditions. We are proud to support a number of London based NHS Trusts, CCGs, Mental Health Trusts and independent medical organisations across London and the South East.

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Private Hire Services

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The HATS Training Academy.

At HATS we believe that the continual development and training of our colleagues is fundamental to being able to provide the best, safest and most professional levels of service that our customers, patients and passengers depend on and expect. To ensure that we continue at the forefront of service provision we have invested in and developed our own HATS Training Academy capability. Based in Nunhead, South East London all our colleagues undergo appropriate levels of training and continual development and assessment for the roles they perform.

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"Thanks for your help throughout the year. You've been extremely helpful and it is much appreciated."

Natalie, Inpatient Unit, Teddington Memorial hospital

Who we work with

Interested in joining the HATS team?

Are you passionate about people? Do you enjoy helping and caring for others? Then get in touch with us today – we’d love to hear from you and see if you have what it takes to join our team. As one of the UK’s fastest growing independent Patient Healthcare and Passenger Transport providers, we are always looking for passionate and skilled individuals to join our dedicated teams of Paramedics, Technicians, Drivers, Passenger Care Assistants and Customer Service Assistants.

Accreditations