Serving Community Needs

HATS and Coronavirus (COVID-19)

If you require the use of any HATS services, please be advised that all of our operations remain open and on hand, offering help and advice.

Please note though, if you request transport, you will be taken through a screening process to ensure that our services remain safe and secure for the protection of all.

Taking Preventive Measures:
All HATS Colleagues are aware and have been fully trained in Infection Prevention and Control (IPC) measures and we have emphasised the critical importance of excellent hygiene routines, with regards themselves and with all our vehicles and equipment. For further information, please see the advice issued by Public Health England and the NHS: Coronavirus (COVID-19): guidance and support – GOV.UK (

If you are concerned that you may have COVID-19:
For most people who become infected with COVID-19, they will experience only a mild illness and will fully recover, however it can be more severe for others.

If you have a have a cough, a fever, shortness of breath or have returned from an identified overseas risk area or have been in contact with an individual or individuals who have subsequently become infected you should self-isolate immediately and ring 111. Do not go to a GP surgery, pharmacy or hospital.

Read more about what you should do if you are required to self-isolate: Coronavirus (COVID-19) – NHS (

Stay informed and follow the advice given to you by your healthcare provider: You may find this information useful: Coronavirus (COVID-19) action plan – GOV.UK (

For the most recent advice about returning from travel overseas you are advised also to follow the latest advice from HM Government: Travel abroad and coronavirus (COVID-19) – GOV.UK (

For the safety of all our patients, passengers and colleagues, HATS will continue to follow all HM Government, Public Health England and NHS advice and will keep you informed of any implications for the services that we offer as timely as we can.

Our priorities are to ensure that all our patients, passengers and colleagues are kept safe and secure, whilst continuing to provide our services in as normal a way as possible.


Who we work with

Interested in joining the HATS team?

Are you passionate about people? Do you enjoy helping and caring for others? Then get in touch with us today – we’d love to hear from you and see if you have what it takes to join our team. As one of the UK’s fastest growing independent Patient Healthcare and Passenger Transport providers, we are always looking for passionate and skilled individuals to join our dedicated teams of Paramedics, Technicians, Drivers, Passenger Care Assistants and Customer Service Assistants.