Patient Transport Services

HATS have been providing Non-Emergency Patient Transport Service (NEPTS) for more than fifteen years and have been registered with the Care Quality Commission (CQC) since 2011.

We deliver NEPTS at a number of London, North West and South East England NHS Trusts, CCGs, Mental Health Trusts and independent medical organisations.

Our NEPTS provision ranges from aiding for patients with limited mobility or those travelling in their own wheelchairs, through to the provision of carry chair mobility services for negotiating steps or stairs, stretchers, bariatric and low-level high dependency (SCBU, cardiac monitoring etc.) provision.

At HATS we take great pride in providing transport for adults and children who would otherwise be unable to attend their healthcare appointments.

High quality, relevant and ongoing training, ensures that all our Ambulance Care Assistants and Emergency Care Assistants are among the most competent and professional in the industry.

We are incredibly proud that at our last Care Quality Commission (CQC) inspection during 2020, the CQC rated HATS as ‘Good’ Overall and ‘Outstanding’ for Responsiveness.

You can find out exactly how we performed in the CQC inspection by clicking here:

Interested in joining the HATS team?

Are you passionate about people? Do you enjoy helping and caring for others? Then get in touch with us today – we’d love to hear from you and see if you have what it takes to join our team. As one of the UK’s fastest growing independent Patient Healthcare and Passenger Transport providers, we are always looking for passionate and skilled individuals to join our dedicated teams of Paramedics, Technicians, Drivers, Passenger Care Assistants and Customer Service Assistants.

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Areas we serve

As an industry leading provider of transport services, HATS delivers high quality Patient Transport Services to the NHS, CCGs and Private Medical Institutions, as well as Home to School Transport Services for children with special educational needs and disabilities (SEND) being a trusted provider for 28 out of 32 London boroughs. We also provide ad hoc services including staff transport for a wide spectrum of clients through a fleet of environmentally friendly and accessible vehicles.

We currently operate across London, the Home Counties and North West England. Our local knowledge, resource capability and success in delivering services is unrivalled and we plan to continue to expand our operations across the United Kingdom.

Serving Community Needs

Trusted colleagues providing exceptional care.